RegisterAdministrative Professional Course

Strategic Management Skills



Success in your present and future responsibilities is dependent on a number of self management skills. By improving your skills at managing projects, priorities and deadlines more effectively, while deflecting job-related stress, and developing your memory and concentration; you will gain a deeper sense of satisfaction and accomplishment. Specifically, at the 40th Annual Administrative Professionals Course, you will learn how to:

  • Apply best practices for effectively prioritizing your time and activities
  • Better juggle people, paper, projects and priorities
  • Double your productivity without doubling your stress
  • Protect your manager's time
  • Improve remarkably your ability to remember names and faces
  • Remember numerical information without time consuming repetition
  • Develop strategies for preventing, reducing, and managing stress
  • Recognize and deal with "Type A" behavior
  • Lose your fear of Kineahora and improve your self-esteem
  • Enhance your professional image


    At this intensive seminar you will participate in a significant learning experience with others who share the same goals and who face the same challenges.
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    Emotional Intelligence Skills



    The most frustrating limitations placed upon you as an administrative professional have little to do with your technical abilities; rather the most trying aspects of your work often involves dealing with people. To be really effective in dealing with others, you must perfect your ability to:

  • Establish greater trust and rapport with others
  • Achieve greater team synergy and effectiveness
  • Inspire juniors to take initiative
  • Cope with different and sometimes difficult people
  • Deal effectively with negativity in the work place
  • Become a more effective team leader
  • Help raise low morale and low productivity
  • Learn to proactively deal with conflict
  • Conduct crisp, successful interviews
  • Deal with interpersonal problems that threaten team cohesiveness


  • "The seminar content was substantive, which I appreciated at this level of my career. The skills I learned will enable me not only to enhance my role within the agency, but also perform as a more capable liaison for my boss."
    - Teri Lyn Perreira, Wisconsin Investment Board


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